. What Wabo.ai is
Wabo.ai is built around the WhatsApp Business API for companies that want marketing, sales, service and support to happen in one channel. The premise is simple: customers already live in WhatsApp, so instead of pulling them into yet another app, you meet them where they are and automate the parts of the conversation that repeat.
The AI chatbot handles routine questions instantly and works around the clock for both pre-sales and post-sales enquiries, escalating complex cases to a human agent. Behind it sits a shared team inbox, so everyone on the team can see, assign and reply to conversations rather than relying on one phone. On the outbound side, broadcast messaging pushes announcements and promotions to a large segmented audience, while interactive drip campaigns run multi-step automated journeys that keep contacts engaged over time.
For organisers, the platform is also a lightweight CRM. Contacts, tags and conversation history live in one place, which keeps campaigns targeted and follow-ups personal, and it lets marketing, sales and support teams work from the same official WhatsApp number. Wabo.ai is positioned for marketing agencies, educational institutions and financial services teams among others, with a free starting point and quote-based plans. Exact pricing depends on your message volume and team size, so it is best scoped directly with the vendor rather than read off a public price list.
