Zaia is designed for the agencies, consultancies and service providers that sell AI to businesses rather than for individual end users. The model is straightforward: you build bespoke agents for your clients, connect them to the messaging channels their customers already use, and charge a setup fee plus a recurring monthly amount. Zaia positions itself as the technology layer behind that operation, so your agency keeps the client relationship and the margin.
The core challenge Zaia addresses is scale. Creating one agent is easy; running twenty without logins getting mixed up or client data leaking is not. The Console gives every client its own isolated workspace, while you keep a single view of all of them. A draft environment lets you test new rules and flow changes before publishing to the production agent, and a Vibe Agent assistant can locate bugs or apply new logic from a text description, cutting down the technical investigation time.
Beyond agent building, the platform covers the operational side: native CRM with human handoff, message auditing, a ticket Kanban, bulk sends, LLM cost estimates, knowledge bases, tables, workflows and MCP integrations. Higher-tier Partner plans add White Label branding, priority support, bring-your-own-key AI and, at 25 slots, individual onboarding and roadmap co-creation.
