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Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
| 面向／指標 |  | |
|---|---|---|
| 官方網域 | doo.ooo | octocom.ai |
| 定價模式 | 需聯絡報價 | 付費、需聯絡報價 |
| 每月造訪次數 | 7028 (7,028) | 6.81萬 (68,116) |
| 月流量變化量 | -7126 (-50.3%) | +1.41萬 (+26.2%) |
| 主要市場與市佔 | 🇮🇳 印度 (47%) | 🇵🇭 菲律賓 (85.1%) |
| 每月直接造訪 | 2777 | 5.68萬 |
| 使用者評分 | 4.2 | 4.4 |
| 支援平台 | 網站 | 網站 |
跨 WhatsApp、語音與聊天解決客戶請求的 AI 客服代理
WhatsApp、Instagram、郵件、網頁聊天、簡訊與語音匯聚到同一個按客戶歸併的佇列，並附上全部歷史對話。
代理呼叫已連接的工作流程，如查訂單、發起退款、改約時間，並可為你設定敏感步驟的人工審核。
代理理解俚語、口音與混說訊息，並可在對話中隨客戶切換語言。
在 CTRL 中建構、訓練與修正每個代理，每則對話自動品質評分，語氣或 SLA 偏離時發出輔導提醒。
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
200+ pre-built actions let the agent issue refunds, process returns, swap products, pause subscriptions, and update orders directly in Shopify, Stripe, Recharge, AfterShip, and other connected systems.
Responses are generated from live catalog data, order records, and your policy documents rather than frozen training data, with citations so customers and teams can verify the source.
Set per-action limits, escalation conditions, approved tone, sign-offs, and banned phrases so every reply stays on-brand and inside the rules you define.
Chat, voice, email, WhatsApp, Instagram DMs and comments, Messenger, and contact forms flow into one shared inbox where humans and AI collaborate.
免費 / 開源Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
免費 / 開源Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
免費 / 開源Glassix 是一個 AI 原生聯絡中心，把自主 AI 代理部署到每個客戶渠道。它統一訊息與語音，端到端解決諮詢，並為團隊提供監管、分析與質檢工具。
