
免費 / 開源Completely free live chat and ticketing tier, but features a dated interface and less advanced AI tools.

Intercom 每月有 2,764,543 次造訪,月增率 -5.8%,定價模式為免費試用、付費。Screenify 每月有 4,326 次造訪,成長率 -17.1%,定價模式為免費試用、付費、需聯絡報價。

Screenify is an AI interview platform that screens and qualifies job applicants with automated, human-like video interviews. Recruiters define the role and scoring criteria once, then Screenify invites candidates by email, runs the interview through Google Meet or Zoom at a time that suits the candidate, and returns structured scores and insights so hiring teams can focus on the strongest people.
| 面向/指標 | ![]() | ![]() |
|---|---|---|
| 官方網域 | intercom.help | screenify.ai |
| 定價模式 | 免費試用、付費 | 免費試用、付費、需聯絡報價 |
| 每月造訪次數 | 276.45萬 (2,764,543) | 4326 (4,326) |
| 月流量變化量 | -17.05萬 (-5.8%) |
| -890 (-17.1%) |
| 主要市場與市佔 | 🇺🇸 美國 (32.9%) | 🇺🇸 美國 (86.3%) |
|---|
| 每月直接造訪 | 178.62萬 | 1694 |
|---|
| 使用者評分 | 4.7 | 4 |
|---|
| 支援平台 | 網站 | 網站 |
|---|

以 AI 為核心的客服平台,讓每段對話都有原生 AI 代理
專為支援場景訓練的 AI 代理,可在聊天、電子郵件、電話與 Slack 中解決客戶對話;依 Intercom 官方數據,平均解決率約 76%。
把聊天、郵件、社群與訊息通路匯聚到單一工作區,讓客服在完整客戶脈絡下查看每一段對話。
追蹤客戶問題、後台協作與影響範圍較廣的追蹤工單,確保問題不被遺漏、客戶始終知情。
統一管理與最佳化驅動 Fin、Copilot 與幫助中心的內容,並報告每篇文章在各接觸點的表現。

Screenify is an AI interview platform that screens and qualifies job applicants with automated, human-like video interviews. Recruiters define the role and scoring criteria once, then Screenify invites candidates by email, runs the interview through Google Meet or Zoom at a time that suits the candidate, and returns structured scores and insights so hiring teams can focus on the strongest people.
Create an interview, define scoring criteria, and send invitations automatically so screening, scheduling, and feedback collection happen without manual coordination.
Every interview is tailored to the role and the candidate's experience, and the AI follows up on responses the way a human interviewer would.
Candidates are scored against your company's criteria using AI evaluation, which reduces interviewer bias and keeps comparisons fair across applicants.
Applicants get an email invite, a custom intro video, and the freedom to interview any time through Google Meet or Zoom, with your own branding throughout.

免費 / 開源Completely free live chat and ticketing tier, but features a dated interface and less advanced AI tools.


Superior multi-channel messaging aggregation across WhatsApp and social apps, but weaker native knowledge base tools.
價格更親民且具備清晰的共用收件匣,但比起 Intercom Fin,其 AI 優先的自動化功能不夠精細。
專項更強Faster AI knowledge base integration and ticket deflection, but lacks a full native live chat infrastructure.

Traditional helpdesk with solid multichannel ticketing, but slower innovation in generative AI support workflows.

Deep Gmail integration allowing teams to manage customer service inside email, but lacks standalone messaging features.
Superior multi-channel messaging aggregation across WhatsApp and social apps, but weaker native knowledge base tools.