Intercom 每月有 2,764,543 次造訪，月增率 -5.8%，定價模式為免費試用、付費。Tiimo 每月有 358,414 次造訪，成長率 -13.5%，定價模式為免費增值、免費試用。
Tiimo is a visual planner built for neurodivergent and executive-function needs, available on iOS, iPadOS, watchOS, Android, and the web. It turns your day into a color-coded visual timeline, adds a focus timer that makes time visible, tracks mood to reveal patterns, and uses AI to break your brain dump into a realistic, time-estimated plan. It was built by and for neurodivergent people and won iPhone App of the Year 2025.
| 面向／指標 |  | |
|---|---|---|
| 官方網域 | intercom.help | tiimoapp.com |
| 定價模式 | 免費試用、付費 | 免費增值、免費試用 |
| 每月造訪次數 | 276.45萬 (2,764,543) | 35.84萬 (358,414) |
| 月流量變化量 | -17.05萬 (-5.8%) | -5.6萬 (-13.5%) |
| 主要市場與市佔 | 🇺🇸 美國 (32.9%) | 🇺🇸 美國 (27.9%) |
| 每月直接造訪 | 178.62萬 | 15.74萬 |
| 使用者評分 | 4.7 | 4.6 |
| 支援平台 | 網站 | 網站 |
以 AI 為核心的客服平台，讓每段對話都有原生 AI 代理
專為支援場景訓練的 AI 代理，可在聊天、電子郵件、電話與 Slack 中解決客戶對話；依 Intercom 官方數據，平均解決率約 76%。
把聊天、郵件、社群與訊息通路匯聚到單一工作區，讓客服在完整客戶脈絡下查看每一段對話。
追蹤客戶問題、後台協作與影響範圍較廣的追蹤工單，確保問題不被遺漏、客戶始終知情。
統一管理與最佳化驅動 Fin、Copilot 與幫助中心的內容，並報告每篇文章在各接觸點的表現。
Tiimo is a visual planner built for neurodivergent and executive-function needs, available on iOS, iPadOS, watchOS, Android, and the web. It turns your day into a color-coded visual timeline, adds a focus timer that makes time visible, tracks mood to reveal patterns, and uses AI to break your brain dump into a realistic, time-estimated plan. It was built by and for neurodivergent people and won iPhone App of the Year 2025.
Type or speak what is on your mind and Tiimo's AI breaks it into clear steps, estimates the time each one takes, and builds a plan for your day.
See your schedule as a color-coded timeline with custom icons and layouts, so the shape of your day is easy to grasp at a glance.
A countdown timer keeps time visible and helps you start tasks, switch between them, and stay in the zone.
Widgets and Live Activities show what is next without opening the app, so you stay oriented without breaking focus.
免費 / 開源Completely free live chat and ticketing tier, but features a dated interface and less advanced AI tools.
Superior multi-channel messaging aggregation across WhatsApp and social apps, but weaker native knowledge base tools.
Superior multi-channel messaging aggregation across WhatsApp and social apps, but weaker native knowledge base tools.
價格更親民且具備清晰的共用收件匣，但比起 Intercom Fin，其 AI 優先的自動化功能不夠精細。
能自動安排行事曆並完美守護專注時間，但它更像背景執行的行事曆擴充功能，而非視覺化規劃工具。
專項更強Faster AI knowledge base integration and ticket deflection, but lacks a full native live chat infrastructure.
