Intercom 每月有 2,764,543 次造訪，月增率 -5.8%，定價模式為免費試用、付費。Unless Browser Assistant 每月有 0 次造訪，成長率 —，定價模式為免費增值、免費。
Unless is a Chrome extension from the UNLESS AI platform that gives teams a universal AI assistant for answering customer inquiries across any website, dashboard, CRM or mail client, with AI Actions to complete tasks on the customer's behalf.
| 面向／指標 |  | |
|---|---|---|
| 官方網域 | intercom.help | chromewebstore.google.com |
| 定價模式 | 免費試用、付費 | 免費增值、免費 |
| 每月造訪次數 | 276.45萬 (2,764,543) | 0 (0) |
| 月流量變化量 | -17.05萬 (-5.8%) | 0 (—) |
| 主要市場與市佔 | 🇺🇸 美國 (32.9%) | 🌐 全球 (—) |
| 每月直接造訪 | 178.62萬 | 0 |
| 使用者評分 | 4.7 | 4 |
| 支援平台 | 網站 | 瀏覽器擴充功能 |
以 AI 為核心的客服平台，讓每段對話都有原生 AI 代理
專為支援場景訓練的 AI 代理，可在聊天、電子郵件、電話與 Slack 中解決客戶對話；依 Intercom 官方數據，平均解決率約 76%。
把聊天、郵件、社群與訊息通路匯聚到單一工作區，讓客服在完整客戶脈絡下查看每一段對話。
追蹤客戶問題、後台協作與影響範圍較廣的追蹤工單，確保問題不被遺漏、客戶始終知情。
統一管理與最佳化驅動 Fin、Copilot 與幫助中心的內容，並報告每篇文章在各接觸點的表現。
Unless is a Chrome extension from the UNLESS AI platform that gives teams a universal AI assistant for answering customer inquiries across any website, dashboard, CRM or mail client, with AI Actions to complete tasks on the customer's behalf.
Works across your dashboards, mail client, CRM and public websites, so the same assistant is available wherever a customer question lands.
After dashboard setup, it queries your organisational knowledge to give answers grounded in how your business actually works.
Adapts to the site or system you are on so support stays consistent across every touchpoint your team uses.
Lets the assistant take an action on the customer's behalf when an inquiry requires it, instead of just answering.
免費 / 開源Completely free live chat and ticketing tier, but features a dated interface and less advanced AI tools.
Superior multi-channel messaging aggregation across WhatsApp and social apps, but weaker native knowledge base tools.
Superior multi-channel messaging aggregation across WhatsApp and social apps, but weaker native knowledge base tools.
價格更親民且具備清晰的共用收件匣，但比起 Intercom Fin，其 AI 優先的自動化功能不夠精細。
專項更強Faster AI knowledge base integration and ticket deflection, but lacks a full native live chat infrastructure.
以你的文件與知識庫訓練的客製 AI 代理
