Salesforce Agentforce（原 Einstein）每月有 111,910,743 次造訪，月增率 +2.2%，定價模式為免費增值。Unless 每月有 4,497 次造訪，成長率 +17%，定價模式為 Paid (outcome-based subscription; two plans)。
由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。
Unless is an outcome-priced AI customer agent platform for regulated European businesses. A single agent with shared memory handles acquisition, retention, expansion, and support across your website, product, and helpdesk, with EU data residency, PII tokenization, and a per-decision audit trail.
| 面向／指標 | | |
|---|---|---|
| 官方網域 | salesforce.com | unless.com |
| 定價模式 | 免費增值 | Paid (outcome-based subscription; two plans) |
| 每月造訪次數 | 1.12億 (111,910,743) | 4497 (4,497) |
| 月流量變化量 |
| +240.2萬 (+2.2%) |
| +652 (+17%) |
| 主要市場與市佔 | 🇺🇸 美國 (43%) | 🇺🇸 美國 (91.3%) |
|---|
| 每月直接造訪 | 6074.1萬 | 1757 |
|---|
| 使用者評分 | 4.4 | 4.4 |
|---|
| 支援平台 | 網站 | 網站 |
|---|
由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。
將以 Data 360 為 grounding 的複雜查詢拆解為多步驟行動計畫，並在數天或數週內保留狀態，以在人類升級護欄下完成多觸點營運工作流程。
使用現有 Salesforce Flows、Prompt Builder 範本、Apex 程式碼與 MuleSoft API 設定自訂 agent、子 agent、自然語言指令與確定性護欄。
跨部門協調專用子 agent，並透過來自 AgentExchange 合作夥伴、經驗證的 Model Context Protocol（MCP）伺服器安全連接外部企業工具。
以低延遲對話式語音 agent 取代僵化的電話 IVR 樹，並在網頁聊天、WhatsApp、SMS、行動應用與 Slack 上統一部署。
Unless is an outcome-priced AI customer agent platform for regulated European businesses. A single agent with shared memory handles acquisition, retention, expansion, and support across your website, product, and helpdesk, with EU data residency, PII tokenization, and a per-decision audit trail.
免費 / 開源Zapier is a no-code automation and AI orchestration platform that connects thousands of apps so you can build automated workflows, AI agents and chatbots without writing code, and govern them with enterprise-grade controls.
#2專項更強Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
專項更強Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
專項更強Simple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
免費 / 開源Zapier is a no-code automation and AI orchestration platform that connects thousands of apps so you can build automated workflows, AI agents and chatbots without writing code, and govern them with enterprise-grade controls.
專項更強Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
專項更強Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
具備內建 AI 代理的現代化可自訂 CRM，但缺乏 Salesforce 龐大的企業生態系與規模。
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
