
Wasapi is a multi-agent WhatsApp platform for sales and support teams. It combines a shared smart inbox, multi-agent and multi-line management, AI chatbots and assistants, sales funnels, bulk campaigns over the official WhatsApp API, Instagram and Messenger channels, and a documented API with Make automations.
| 面向/指標 | ![]() | |
|---|---|---|
| 官方網域 | salesforce.com | wasapi.io |
| 定價模式 | 免費增值 | 免費試用、付費 |
| 每月造訪次數 | 1.12億 (111,910,743) | 5.85萬 (58,485) |
| 月流量變化量 | +240.2萬 (+2.2%) | +1010 (+1.8%) |
| 主要市場與市佔 | 🇺🇸 美國 (43%) | 🇨🇴 哥倫比亞 (64.7%) |
| 每月直接造訪 | 6074.1萬 | 3.86萬 |
| 使用者評分 | 4.4 | 4.2 |
| 支援平台 | 網站 | 網站 |
由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。
將以 Data 360 為 grounding 的複雜查詢拆解為多步驟行動計畫,並在數天或數週內保留狀態,以在人類升級護欄下完成多觸點營運工作流程。
使用現有 Salesforce Flows、Prompt Builder 範本、Apex 程式碼與 MuleSoft API 設定自訂 agent、子 agent、自然語言指令與確定性護欄。
跨部門協調專用子 agent,並透過來自 AgentExchange 合作夥伴、經驗證的 Model Context Protocol(MCP)伺服器安全連接外部企業工具。
以低延遲對話式語音 agent 取代僵化的電話 IVR 樹,並在網頁聊天、WhatsApp、SMS、行動應用與 Slack 上統一部署。

Wasapi is a multi-agent WhatsApp platform for sales and support teams. It combines a shared smart inbox, multi-agent and multi-line management, AI chatbots and assistants, sales funnels, bulk campaigns over the official WhatsApp API, Instagram and Messenger channels, and a documented API with Make automations.
A shared chat system with open, pending and closed states, live agent collaboration, smart auto-assignment and quick replies so hundreds of conversations never sit unanswered.
Centralize multiple WhatsApp lines (sales, support, billing) in one panel, give each agent their own secure login with roles and permissions, and supervise everything in real time.
Trainable bots handle repetitive questions 24/7, qualify leads, and blend with human agents in hybrid flows, with API-based lookups and your own OpenAI key optional.
Send personalized, segmented campaigns to thousands of contacts through the official WhatsApp Business API with delivery, read and reply reporting.

免費 / 開源Zapier is a no-code automation and AI orchestration platform that connects thousands of apps so you can build automated workflows, AI agents and chatbots without writing code, and govern them with enterprise-grade controls.
免費 / 開源Zapier is a no-code automation and AI orchestration platform that connects thousands of apps so you can build automated workflows, AI agents and chatbots without writing code, and govern them with enterprise-grade controls.
專項更強Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
專項更強Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
專項更強Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
專項更強Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.

把 WhatsApp、Instagram、Messenger、Telegram 與網頁聊天收進同一個共享收件匣,並疊加 AI 代理。

專項更強Simple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.