How does Rallied resolve tickets?

Rallied connects to your PSA, RMM, identity and documentation tools to build context, then takes first touch on tickets. It resolves routine L1 and L2 requests automatically, writes notes and time entries into the PSA, and escalates to a technician whenever judgment or an approval is required.

How does pricing work?

Pricing is $300 per month with 2,000 credits included. A ticket costs 1 credit when the agent only works on the ticket itself, 3 credits when it looks up or changes something in your other systems, and 8 credits when it works across three or more systems or runs a script. A typical month covers roughly 700 tickets.

Can we test it safely first?

Yes. You can run Rallied in Plan Mode, where it posts what it would do on every ticket without changing anything, so you can evaluate its judgment against real tickets before it takes action.

Which PSA tools are supported?

ConnectWise PSA, HaloPSA, Autotask, SuperOps and Jira Service Management are supported, alongside RMM, identity and documentation integrations such as Microsoft 365, Entra ID, Okta and common MSP tooling.

How is security handled?

Rallied is built for governed execution: policy-bound actions, approval-gated sensitive operations, least-privilege access per client, identity verification via MFA where needed, and audit-ready logs for every action, approval and refusal. It reports SOC 2 Type II compliance.

Rallied 的每月流量與成長趨勢為何？

Rallied 目前每月有 215 次造訪，月流量變化為 -1974（成長率 -90.2%）。其主要來源市場為全球（佔比 —），其中包含每月 83 次直接造訪與每月 0 次自然搜尋造訪。

Rallied 是免費的嗎？其定價模式為何？

Rallied 採用付費定價模式。Rallied is priced at $300 per month, billed monthly, with 2,000 credits included. Each ticket is charged once at 1 credit (ticket-only work), 3 credits (lookups or changes in other systems) or 8 credits (three or more systems, six-plus actions, or script runs). Pricing is per ticket rather than per endpoint or user, and a typical month covers around 700 tickets. 支援的帳務與結帳平台包括：未列出。

Rallied — 月造訪量 (215/月)、定價、API 與替代方案

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Rallied — 月造訪量 (215/月)、定價、API 與替代方案 | Open AI Tools

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排名	AI 工具	每月造訪次數	月增幅	直接流量占比	價格	正面對決
●	Rallied	215	-90.2%	39% 直接流量	付費	目前產品
1	Kayako	16.82萬	+2.3%	49% 直接流量	需聯絡報價	對比 Kayako
2	Intercom	447.11萬	+2.7%	80% 直接流量	免費試用、付費	對比 Intercom
3	Gorgias	266.05萬	+2.4%	78% 直接流量	需聯絡報價	對比 Gorgias
4	Forethought	8.4萬	-29.1%	39% 直接流量	需聯絡報價	對比 Forethought
5	Kore.ai	14.33萬	-18.2%	58% 直接流量	需聯絡報價	對比 Kore.ai
6	AIHelp	4.43萬	+192.5%	68% 直接流量	免費增值、免費試用、付費、需聯絡報價	對比 AIHelp