真正解决问题的 AI 客服,而不只是拦截问题
根据功能和用途,为你挑选 12 款 Shulex VOC (Solvea) 的替代工具。
| 排名 | 工具和标语 | 官方域名 | 月访问量 | 月度增长 (MoM) |
|---|
| 定价模式 |
|---|
| 主要市场 |
|---|
| 评分 |
|---|
| 比较 |
|---|
| ● | Shulex VOC (Solvea) | shulex.com | 1.27万 | -1.55万 (-54.9%) | 免费试用,付费 | 美国 | 4.2 | 概览 |
| 1 | Solvea | solvea.cx | 2.09万 | 1599 (+8.3%) | 付费,定价请咨询 | 菲律宾 | 4.4 | 比较 |
| 2 | Intercom | intercom.com | 447.11万 | 11.79万 (+2.7%) | 免费试用,付费 | 美国 | 4.5 | 比较 |
| 3 | Gorgias | gorgias.com | 266.05万 | 6.16万 (+2.4%) | 定价请咨询 | 美国 | 4.7 | 比较 |
| 4 | Richpanel | richpanel.com | 38.43万 | -3.79万 (-9%) | 免费试用,定价请咨询 | 美国 | 4.4 | 比较 |
| 5 | VOC.AI Chatbot | voc.ai | 8.94万 | -5229 (-5.5%) | 付费 | 奥地利 | 4 | 比较 |
| 6 | Respond.io | respond.io | 160.68万 | -15.23万 (-8.7%) | 免费增值 | 马来西亚 | 4.5 | 比较 |
| 7 | Giga AI | giga.ai | 8.49万 | -3.33万 (-28.2%) | 定价请咨询 | 美国 | 4.3 | 比较 |
| 8 | Sierra | sierra.ai | 34.11万 | 4.81万 (+16.4%) | 定价请咨询 | 美国 | 4.6 | 比较 |
| 9 | Kapture CRM | kapturecrm.com | 56.12万 | -4228 (-0.7%) | 定价请咨询 | 印度 | 4.2 | 比较 |
| 10 | Enterpret | enterpret.com | 5.17万 | -8472 (-14.1%) | 定价请咨询 | 印度 | 4.3 | 比较 |
| 11 | Botmaker | botmaker.com | 94.92万 | -3.29万 (-3.4%) | 免费增值,定价请咨询 | 阿根廷 | 4.6 | 比较 |
| 12 | Re:amaze | reamaze.com | 45.58万 | 1.6万 (+3.6%) | 免费试用,付费,定价请咨询 | 美国 | 4.5 | 比较 |
真正解决问题的 AI 客服,而不只是拦截问题

Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
VOC.AI Chatbot is the conversational layer of VOC.AI's e-commerce review analytics platform. Sellers ask questions in plain language and get answers grounded in Amazon and Shopify review data — sentiment, pain points, competitor gaps, and listing ideas — with a Chrome extension and API/MCP access for deeper, automated workflows.
VOC.AI Chatbot is the conversational layer of VOC.AI's e-commerce review analytics platform. Sellers ask questions in plain language and get answers grounded in Amazon and Shopify review data — sentiment, pain points, competitor gaps, and listing ideas — with a Chrome extension and API/MCP access for deeper, automated workflows.
面向 B2C 的 AI 客户对话平台,规模化处理消息互动
提升支持指标的企业级 AI 客服智能体
整合支持、销售与服务的 AI 客户体验平台
把每一条客户反馈变成有优先级、可执行的问题