How does Rallied resolve tickets?

Rallied connects to your PSA, RMM, identity and documentation tools to build context, then takes first touch on tickets. It resolves routine L1 and L2 requests automatically, writes notes and time entries into the PSA, and escalates to a technician whenever judgment or an approval is required.

How does pricing work?

Pricing is $300 per month with 2,000 credits included. A ticket costs 1 credit when the agent only works on the ticket itself, 3 credits when it looks up or changes something in your other systems, and 8 credits when it works across three or more systems or runs a script. A typical month covers roughly 700 tickets.

Can we test it safely first?

Yes. You can run Rallied in Plan Mode, where it posts what it would do on every ticket without changing anything, so you can evaluate its judgment against real tickets before it takes action.

Which PSA tools are supported?

ConnectWise PSA, HaloPSA, Autotask, SuperOps and Jira Service Management are supported, alongside RMM, identity and documentation integrations such as Microsoft 365, Entra ID, Okta and common MSP tooling.

How is security handled?

Rallied is built for governed execution: policy-bound actions, approval-gated sensitive operations, least-privilege access per client, identity verification via MFA where needed, and audit-ready logs for every action, approval and refusal. It reports SOC 2 Type II compliance.

Rallied 的月流量和增长趋势如何？

Rallied 目前每月获得 215 访问量，月度环比流量变化为 -1974（增长率 -90.2%）。其主要来源市场是全球（— 份额），包括每月 83 次直接访问和每月 0 次自然搜索访问。

Rallied 免费吗？它的定价模式是什么？

Rallied 采用付费定价模式。Rallied is priced at $300 per month, billed monthly, with 2,000 credits included. Each ticket is charged once at 1 credit (ticket-only work), 3 credits (lookups or changes in other systems) or 8 credits (three or more systems, six-plus actions, or script runs). Pricing is per ticket rather than per endpoint or user, and a typical month covers around 700 tickets. 支持的计费和结账平台包括：未列出。

Rallied — 月访问量 (215/月)、定价、API 与平替对比

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Rallied — 月访问量 (215/月)、定价、API 与平替对比 | Open AI Tools

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排名	AI 工具	月访问量	月度环比增长	直接流量占比	定价	头对头
●	Rallied	215	-90.2%	39% 直接流量	付费	当前产品
1	Kayako	16.82万	+2.3%	49% 直接流量	定价请咨询	对比 Kayako
2	Intercom	447.11万	+2.7%	80% 直接流量	免费试用，付费	对比 Intercom
3	Gorgias	266.05万	+2.4%	78% 直接流量	定价请咨询	对比 Gorgias
4	Forethought	8.4万	-29.1%	39% 直接流量	定价请咨询	对比 Forethought
5	Kore.ai	14.33万	-18.2%	58% 直接流量	定价请咨询	对比 Kore.ai
6	AIHelp	4.43万	+192.5%	68% 直接流量	免费增值，免费试用，付费，定价请咨询	对比 AIHelp