Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Ultimaps records 151,723 monthly visits with -11.3% growth and Freemium pricing.
AI-first customer support platform with a shared inbox built in
Turn spreadsheet data into custom choropleth maps and interactive embeds
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | ultimaps.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium |
| Monthly Visits | 1.41M (1,408,646) | 151.72K (151,723) |
| MoM Traffic Delta | +21.04K (+1.5%) | -19.27K (-11.3%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (45.7%) |
| Direct Visits / mo | 1.15M | 20.28K |
| User Rating | 4.6 | 4.4 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Turn spreadsheet data into custom choropleth maps and interactive embeds
Choose from world, continent, country, US state, county and ZIP code maps, each divided into regions you can color individually.
Paste from Excel, upload CSV, connect Google Sheets or Notion, or type a prompt like "color states by population" and let the AI map it.
Smart color scaling picks palettes and breakpoints for your dataset and generates a matching legend without manual configuration.
Publish a live map with tooltips, popups, click-through links, pan and zoom, then embed it via one line of code or by pasting the link into Notion, WordPress, Ghost or Substack.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistOffers powerful AI data analysis and charting from spreadsheets, but lacks dedicated geographic map rendering features.
SpecialistOffers powerful AI data analysis and charting from spreadsheets, but lacks dedicated geographic map rendering features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
SpecialistOne live indoor map for wayfinding, operations and security
SpecialistOne live indoor map for wayfinding, operations and security
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
SpecialistTransforms raw spreadsheets into presentation-ready charts and visual insights, but does not build geographic maps.
