How do their growth rates compare?

Hiver has a month-over-month growth rate of -28.4%; Whelp has -32.6%.

How does pricing compare?

Hiver: Freemium, Free Trial, Paid, Free. Hiver offers a free tier plus paid plans and a free trial, with pricing typically based on users. Exact plan names and prices are listed on its pricing page. Whelp: Freemium, Paid, Contact for Pricing. Tiered per-seat pricing with a free entry point. Free: $0/month for one seat with a website live chat widget, unified inbox and unlimited conversations. Standard: $29/seat/month, adding WhatsApp Business API, Twilio SMS and calls, email, Instagram, Messenger, Telegram and a flow-based chatbot. Advanced: $79/seat/month, adding Whelp AI Agents, dynamic chatbot, social comments, broadcasts and mobile chat SDKs. Premium: custom pricing with on-prem deployment, whitelabel and personalized SLA. Annual billing saves about 20 percent.

What are alternatives to Hiver and Whelp?

Other tools in related categories include tawk.to, Intercom, Intercom, Respond.io, Chaport.

Hiver vs Whelp — Traffic (140.33K vs 23.69K), Pricing & Verdict

Open AI Tools

Hiver vs Whelp — Traffic (140.33K vs 23.69K), Pricing & Verdict | Open AI Tools

Side-by-Side Traffic & Specification Matrix

Dimension / Metric	Hiver	Whelp
Official Domain	hiverhq.com	whelp.co
Pricing Model	Freemium, Free Trial, Paid, Free	Freemium, Paid, Contact for Pricing
Monthly Visits	140.33K (140,328)	23.69K (23,688)
MoM Traffic Delta	-55.69K (-28.4%)	-11.45K (-32.6%)
Primary Market & Share	🇺🇸 United States (51.4%)	🇦🇿 Azerbaijan (91.1%)
Direct Visits / mo	94.58K	10.12K
User Rating	4.3	4.3
Supported Platforms	Website	Website

Hiver

Agentic customer service platform where teams and AI resolve support together

Unified omnichannel ticketing

Handle email, chat, Slack, Teams, voice, WhatsApp and a help center from one workspace, with shared inboxes for teams that stay in Gmail.

Assist Agent

AI investigates issues across past conversations, docs, connected systems and codebases, then drafts contextual replies and takes action with approval.

Frontline Agent with Skills

Define how AI resolves complex multi-step requests, deploy across every channel, and test performance on real scenarios before going live.

Self-healing knowledge

AI reviews resolved tickets to spot gaps in the help center and turn proven resolutions into new articles, keeping documentation current.