
More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.

Respond.io records 1,606,802 monthly visits with -8.7% month-over-month growth and Freemium pricing. Retune records 3,788 monthly visits with -37.9% growth and Freemium, Free Trial, Free pricing.
Build and launch custom AI chat assistants from your own data — no code required
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | respond.io | retune.so |
| Pricing Model | Freemium | Freemium, Free Trial, Free |
| Monthly Visits | 1.61M (1,606,802) | 3.79K (3,788) |
| MoM Traffic Delta | -152.34K (-8.7%) |
| -2.31K (-37.9%) |
| Primary Market & Share | 🇲🇾 Malaysia (17.4%) | 🇮🇳 India (71.5%) |
|---|
| Direct Visits / mo | 1.24M | 1.5K |
|---|
| User Rating | 4.5 | 1.8 |
|---|
| Supported Platforms | Website | Website |
|---|

AI-powered customer conversation platform for B2C messaging at scale
Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
Reach thousands of customers with one message, and capture new leads directly from social ads and website links.
Build and launch custom AI chat assistants from your own data — no code required
Configure prompts, welcome messages, conversation starters and persona in a visual dashboard instead of writing code.
Ground answers in your website pages, uploaded documents or spreadsheets so the bot speaks to your actual offer.
Publish the assistant as a chat widget visitors can use directly on your site without leaving the page.
Collect visitor details during conversation so sales conversations can continue after the chat ends.

More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.


SpecialistPurpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io.

Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

AI customer service that answers instantly and turns chats into revenue

Custom AI agents trained on your documentation and knowledge base

Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.

Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.

Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io.

No-code AI agents and chatbots for marketing, SEO and support
Build custom AI agents and support chatbots trained on your own data, across every channel

Custom AI support chatbots trained on your own website content
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
AI customer service that answers instantly and turns chats into revenue
Custom AI agents trained on your documentation and knowledge base
Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.
Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.
No-code AI agents and chatbots for marketing, SEO and support
Build custom AI agents and support chatbots trained on your own data, across every channel
Custom AI support chatbots trained on your own website content