
Konversations-KI und Helpdesk speziell für E-Commerce-Marken

12 Alternativen zu Permut, ausgewählt nach Funktionen und Einsatzzweck.
| Rang | Tool und Slogan | Offizielle Domain | Monatliche Besuche |
|---|
| MoM-Wachstum |
|---|
| Preismodell |
|---|
| Primärmarkt |
|---|
| Bewertung |
|---|
| Vergleichen |
|---|
| ● | Permut | permut.com | 3105 | 1229 (+65,5 %) | Freemium | Spanien | 4,2 | Profil |
| 1 | Gorgias | gorgias.com | 2,66 Mio. | 61.647 (+2,4 %) | Preise auf Anfrage | Vereinigte Staaten | 4,7 | Vergleichen |
| 2 | Aide | aide.app | 9983 | -113 (-1,1 %) | Kostenlose Testversion, Kostenpflichtig, Preise auf Anfrage | Kanada | 4,1 | Vergleichen |
| 3 | DigitalGenius | digitalgenius.com | 59.266 | 6245 (+11,8 %) | Preise auf Anfrage | Vereinigtes Königreich | 4,3 | Vergleichen |
| 4 | Siena AI | siena.cx | 45.593 | -20.954 (-31,5 %) | Preise auf Anfrage | Vereinigte Staaten | 4,4 | Vergleichen |
| 5 | Intercom | intercom.com | 4,47 Mio. | 117.897 (+2,7 %) | Kostenlose Testversion, Kostenpflichtig | Vereinigte Staaten | 4,5 | Vergleichen |
| 6 | Octocom | octocom.ai | 68.116 | 14.120 (+26,2 %) | Kostenpflichtig, Preise auf Anfrage | Philippinen | 4,4 | Vergleichen |
| 7 | Chaport | chaport.com | 1,46 Mio. | 824.998 (+130,1 %) | Freemium | Sonderverwaltungsregion Hongkong | 4,3 | Vergleichen |
| 8 | Yuma | yuma.ai | 31.264 | -3887 (-11,1 %) | Kostenlose Testversion, Kostenpflichtig, Preise auf Anfrage | Vereinigte Staaten | 4,4 | Vergleichen |
| 9 | Richpanel | richpanel.com | 384.348 | -37.927 (-9 %) | Kostenlose Testversion, Preise auf Anfrage | Vereinigte Staaten | 4,4 | Vergleichen |
| 10 | YourGPT | yourgpt.ai | 158.089 | -45.850 (-22,5 %) | Kostenlose Testversion, Preise auf Anfrage | Indien | 4,3 | Vergleichen |
| 11 | bestchat.com | bestchat.com | 4860 | -15.859 (-76,5 %) | Kostenlose Testversion, Preise auf Anfrage | Vereinigte Staaten | 4,1 | Vergleichen |
| 12 | Jarvis AI | jarvis.cx | 288.425 | -11.252 (-3,8 %) | Freemium | Indien | 4,1 | Vergleichen |

Konversations-KI und Helpdesk speziell für E-Commerce-Marken
KI-Kundenservice-Agent, der Bestellungen, Erstattungen und Retouren im E-Commerce löst
KI-Kundenservice-Agent, der Bestellungen, Erstattungen und Retouren im E-Commerce löst

Der E-Commerce-KI-Agent, der Kundenanliegen vollständig löst
Der E-Commerce-KI-Agent, der Kundenanliegen vollständig löst

Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.

KI-first Kundenservice mit nativ integriertem KI-Agenten
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.

All-in-One-Kundenkommunikation mit Live-Chat, Chatbots und Self-Service
All-in-One-Kundenkommunikation mit Live-Chat, Chatbots und Self-Service

Yuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.
Yuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.

Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
YourGPT is a no-code AI agent platform that builds self-learning, multi-agent systems for customer support, sales and operations. Agents answer from your knowledge base, take real actions in connected tools, and deploy across web, WhatsApp, Instagram, Telegram, Slack and phone channels.
YourGPT is a no-code AI agent platform that builds self-learning, multi-agent systems for customer support, sales and operations. Agents answer from your knowledge base, take real actions in connected tools, and deploy across web, WhatsApp, Instagram, Telegram, Slack and phone channels.
BestChat is a live chat and AI customer service platform aimed at e-commerce stores. It combines human agent chat with SmartBot, an AI assistant that qualifies leads, recommends products, tracks orders and handles returns questions, and it connects to Shopify, Wix, WordPress as well as Facebook, Instagram, WhatsApp, Line and email.
BestChat is a live chat and AI customer service platform aimed at e-commerce stores. It combines human agent chat with SmartBot, an AI assistant that qualifies leads, recommends products, tracks orders and handles returns questions, and it connects to Shopify, Wix, WordPress as well as Facebook, Instagram, WhatsApp, Line and email.
KI-Agenten, die auf jedem Messaging-Kanal antworten, anbieten und Bestellungen aufnehmen
KI-Agenten, die auf jedem Messaging-Kanal antworten, anbieten und Bestellungen aufnehmen