Aisera enregistre 14 996 visites mensuelles avec une croissance mensuelle de -37,1 % et un modèle tarifaire Tarifs sur demande. Risotto enregistre 6 750 visites mensuelles avec une croissance de -3,6 % et un modèle tarifaire Tarifs sur demande.
IA agentique pour les services desks IT, le support aux employés et le service client
Risotto is an AI help desk that lives inside your communication tools. Its agent resolves internal support requests end to end - answering questions from your knowledge bases, routing tickets by intent, and automating access approvals and provisioning - so employees never leave Slack, email, or Google Workspace.
| Dimension / Métrique | | |
|---|---|---|
| Domaine officiel | aisera.com | tryrisotto.com |
| Modèle tarifaire | Tarifs sur demande | Tarifs sur demande |
| Visites mensuelles | 15 k (14 996) | 6,75 k (6 750) |
| Delta de trafic mensuel | -8,85 k (-37,1 %) | -251 (-3,6 %) |
| Marché principal et part | 🇺🇸 États-Unis (48,7 %) | 🇺🇸 États-Unis (63 %) |
| Visites directes / mois | 5,99 k | 2,67 k |
| Note des utilisateurs | 4,5 | 4,2 |
| Plateformes prises en charge | Site web | Site web |
IA agentique pour les services desks IT, le support aux employés et le service client
Des agents IA qui résolvent les demandes IT, RH et clients de bout en bout sur le chat, l'e-mail, les portails et la messagerie, avec escalade humaine uniquement si nécessaire.
Les agents d'exploitation IT surveillent signaux et événements d'infrastructure pour anticiper et prévenir les incidents avant que les utilisateurs ne les ressentent.
Suggestions en direct, recherche de connaissances et recommandations de meilleure action qui réduisent les temps de traitement.
Connecteurs et ingestion depuis le ticketing, l'ITSM, le CRM et les documents pour des réponses fondées sur les contenus de l'organisation.
Risotto is an AI help desk that lives inside your communication tools. Its agent resolves internal support requests end to end - answering questions from your knowledge bases, routing tickets by intent, and automating access approvals and provisioning - so employees never leave Slack, email, or Google Workspace.
Risotto answers routine questions from Notion, Confluence, Drive, Slack and third-party docs, keeps answers current as documents change, and turns threads into knowledge articles.
Escalated tickets are investigated against the employee's credentials, tool logs and chat history, then a draft solution is prepared for one-click agent approval.
Employees request access in Slack or email; Risotto handles approvals, time-based rules and dynamic policies, then provisions users through your IAM/IGA tools with a full audit trail.
Route questions to IT, HR, Finance, Legal, Engineering or Sales Ops by intent rather than keyword, with RBAC controls and category auto-tagging.
Gratuit / Open sourceAgents IA d'entreprise autonomes et intelligence CRM propulsés par Salesforce Data 360 et Atlas.
Gratuit / Open sourceAgents IA d'entreprise autonomes et intelligence CRM propulsés par Salesforce Data 360 et Atlas.
Gratuit / Open sourceService client piloté par l'IA avec un agent IA intégré nativement
Une plateforme d'expérience client propulsée par l'IA pour le support, les ventes et le service
Une plateforme d'expérience client propulsée par l'IA pour le support, les ventes et le service
Des agents IA autonomes pour chaque conversation client, sur tous les canaux
Créez des agents IA qui gèrent les conversations clients sur le chat, la voix, l'e-mail, le SMS et WhatsApp.
Gratuit / Open sourceDes agents IA qui répondent, chiffrent et prennent les commandes sur chaque canal de messagerie
Gratuit / Open sourceDes agents IA qui répondent, chiffrent et prennent les commandes sur chaque canal de messagerie
Gratuit / Open sourceVoiceflow is an enterprise conversational AI platform for building, testing, and shipping chat and voice agents. Teams design agents in a visual Studio, let the Atlas copilot help build and improve them, connect knowledge and tools, then measure results with analytics, evaluations, and simulations.
Gratuit / Open sourceVoiceflow is an enterprise conversational AI platform for building, testing, and shipping chat and voice agents. Teams design agents in a visual Studio, let the Atlas copilot help build and improve them, connect knowledge and tools, then measure results with analytics, evaluations, and simulations.
Assistant IA agentique qui résout les demandes des collaborateurs de bout en bout
Assistant IA agentique qui résout les demandes des collaborateurs de bout en bout
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kore.ai is an enterprise platform for building, governing and continuously optimising AI agents. It covers customer service, employee experience and long-running process automation, with a typed agent language, an AI solution architect and an optimisation engine that keeps agents improving after deployment.
Kore.ai is an enterprise platform for building, governing and continuously optimising AI agents. It covers customer service, employee experience and long-running process automation, with a typed agent language, an AI solution architect and an optimisation engine that keeps agents improving after deployment.
Gratuit / Open sourceDes agents IA autonomes dans un help desk complet
Gratuit / Open sourceDes agents IA autonomes dans un help desk complet
Une IA agentique qui résout le support de bout en bout
Une IA agentique qui résout le support de bout en bout
