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Thena is an AI customer support platform built for B2B SaaS teams, unifying Slack, email, web chat and MS Teams into one ticketing flow with AI agents that resolve questions and run account tasks.
月間サイト訪問数の推計
このドメインの Similarweb 推計値であり、アクティブユーザー数ではありません。観測データのある月のみ表示し、取得日と対象月を区別しています。
取得日 2026/11/11
OpenAITools.app のテレメトリ（2026-11-11 検証）によると、Thena（thena.ai）は AIカスタマーサービス に分類される AI プラットフォームで、月間 9781 の訪問を生み出し、前月比のトラフィック増減は -4078（-29.4%）です。主要な地域市場は アメリカ合衆国（トラフィックシェア 54.1%）で、フリーミアム、有料、料金は要問い合わせ の料金モデルで運営されています。 月間ボリューム別の主な競合代替ツールには Jotform AI Agents（月間 4309.05万 訪問）, Claude（月間 1869.56万 訪問）, TabSquare（月間 624.38万 訪問） が含まれます。
Slack連携が神。問い合わせ対応が爆速になった。
B2Bのチケット管理に最適。
たまに通知が遅れる。
サイト検証・料金体系・同カテゴリ比較に基づき AI が多角的な論点を要約した参考視点であり、実在ユーザーの個別投稿ではありません。
Tickets are detected and managed directly inside Slack with full account context, so support teams stay where their customers already are.
Purpose-built AI agents respond to customers, apply fields, create tickets, escalate and execute B2B tasks like provisioning, renewals and reporting — outcomes, not just answers.
Slack, email, web chat, MS Teams, Discord and web forms flow into the same tracked queue, with auto-triage, groups, routing rules and SLA enforcement.
Engineers can connect or build apps so AI agents can read and write to internal systems, APIs and data sources.
Share product updates across Slack, Teams and email with audience-targeting per account, then measure reach with broadcast analytics.
Auto-responders, CSAT surveys, knowledge articles, workflows, custom fields and role-based boards give teams the control to run support as a repeatable process.
Thena is an AI customer support platform built for B2B SaaS teams, unifying Slack, email, web chat and MS Teams into one ticketing flow with AI agents that resolve questions and run account tasks.
Turn Slack Connect channels and shared email inboxes into a single ticket queue with SLA tracking, auto-triage and clean handover to AI agents.
Let AI handle repetitive requests and execute account actions like provisioning or reporting so engineers can focus on complex technical cases.
Publish release notes and announcements to the right accounts across Slack, Teams and email, and track open and engagement rates.
Stand up branded help centers, author knowledge articles inside support flows and let auto-responders cover gaps while the team is offline.
同じ主要カテゴリの競合 AI ツールをテレメトリで並列比較
| 順位 | AI ツール | 月間訪問数 | 前月比成長率 | 直接流入の割合 | 料金 | 直接比較 |
|---|---|---|---|---|---|---|
| ● | Thena | 9781 | -29.4% | 直接流入 39% | フリーミアム、有料、料金は要問い合わせ | 表示中 |
| 1 | Jotform AI Agents | 4309.05万 | -1.4% | 直接流入 57% | フリーミアム | vs Jotform AI Agents |
| 2 | Claude | 1869.56万 | +9.1% | 直接流入 32% | フリーミアム、料金は要問い合わせ | vs Claude |
| 3 | TabSquare | 624.38万 | +13.1% | 直接流入 84% | 料金は要問い合わせ | vs TabSquare |
| 4 | tawk.to | 572.68万 | -1.5% | 直接流入 69% | フリーミアム | vs tawk.to |
| 5 | Intercom | 447.11万 | +2.7% | 直接流入 80% | 無料トライアル、有料 | vs Intercom |
| 6 | Intercom | 276.45万 | -5.8% | 直接流入 65% | 無料トライアル、有料 | vs Intercom |
静的なフォームをインタラクティブな音声・チャット・サポートワークフローに変えるノーコードのマルチチャネルAIエージェント。
TabSquare is a restaurant technology platform that orchestrates the entire guest journey, from discovery to payment and loyalty. Its AI assistant Munchmate powers personalised recommendations and marketing that reaches diners before they arrive, while the Vibe digital menu reduces wait times and guides guests toward dishes they are likely to love. SmartPay closes the loop with faster in-store payments, and built-in CRM and data analytics turn every visit into insight that drives repeat business.
TabSquare is a restaurant technology platform that orchestrates the entire guest journey, from discovery to payment and loyalty. Its AI assistant Munchmate powers personalised recommendations and marketing that reaches diners before they arrive, while the Vibe digital menu reduces wait times and guides guests toward dishes they are likely to love. SmartPay closes the loop with faster in-store payments, and built-in CRM and data analytics turn every visit into insight that drives repeat business.
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B2C向けのAI顧客会話プラットフォームでメッセージ対応を大規模化
ライブチャット・チャットボット・セルフサービスを一つにした顧客メッセージング
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