TextIt is a no-code messaging automation platform that lets any organisation build and launch conversational bots across the channels its audience already uses. The pitch is reach without friction: recipients reply from any phone, there is no app to install and no portal to log into, and flows are built visually rather than in code. It is used by non-profits and NGOs, education and research teams, businesses and care teams.
The flow builder is the centre of the product. Analysts drag blocks to add branching, validation, splits, waits and AI, then simulate conversations before going live to step through edge cases and check variable values. Crucially, a flow can be edited while it runs: active contacts stay on their current path while new contacts pick up changes immediately. Channels include SMS and voice/IVR (no literacy or data plan required), WhatsApp, Facebook, Telegram and Viber, and a conversation can even move between channels mid-thread while remaining one record.
Around the flows, TextIt adds the operational pieces: custom contact fields and self-updating smart groups, per-contact language preferences, campaigns scheduled relative to any date on a record, AI steps for classifying, translating and escalating, plus roles, shared team inboxes and multi-workspace support. Pricing is deliberately flat — one price for everyone — with $25 per month covering the platform and your first 1,000 messaged contacts, and non-profit and high-volume discounts available on request.
