ZINQ AI

ZINQ is a conversational AI platform built around AI agents that manage the full customer lifecycle. Instead of a single support chatbot, it positions agents to engage, qualify, book, follow up, convert, and support — the whole arc from a first enquiry through retention — across whichever channel the customer prefers.

Channels are the core of the design. ZINQ runs agents on WhatsApp, web chat, Instagram DM, Telegram, email, and voice/phone, consolidating conversations in one omnichannel inbox. Around that sit the operational pieces a team needs: a knowledge base for approved answers, skills and workflows for completing routine actions, contacts and CRM, campaign segments and broadcasts, plus tickets and tasks. When something falls outside the agent's scope, human handoff passes the case along with full context rather than restarting the conversation.

The platform is organised by team and industry. Marketing teams use it to continue campaign conversations and qualify leads without letting intent get lost among routine enquiries. Sales teams use it for product discovery, buying questions, and post-purchase follow-up. Support teams use it to resolve requests end to end, create tickets, and complete actions like account recovery. Industry pages cover clinics, ecommerce, insurance, travel, real estate, automotive, banking, and SaaS. Pricing is not published publicly; the site routes interested teams to a demo booking.