依功能與用途,為你挑選 12 款 BoldDesk 的替代工具。
| 排名 | 工具與標語 | 官方網域 | 每月造訪次數 | 月增幅 | 定價模式 |
|---|
| 主要市場 |
|---|
| 評分 |
|---|
| 比較 |
|---|
| ● | BoldDesk | bolddesk.com | 12.42萬 | -2.29萬 (-15.6%) | 免費試用、需聯絡報價 | 美國 | 4.3 | 簡介 |
| 1 | Intercom | intercom.help | 276.45萬 | -17.05萬 (-5.8%) | 免費試用、付費 | 美國 | 4.7 | 比較 |
| 2 | Pylon | usepylon.com | 28.49萬 | 1.65萬 (+6.1%) | 付費 | 美國 | 4.5 | 比較 |
| 3 | tawk.to | tawk.to | 572.68萬 | -8.62萬 (-1.5%) | 免費增值 | 美國 | 4.3 | 比較 |
| 4 | Crisp | crisp.chat | 140.86萬 | 2.1萬 (+1.5%) | 免費試用、付費、需聯絡報價、免費 | 法國 | 4.6 | 比較 |
| 5 | Hiver | hiverhq.com | 14.03萬 | -5.57萬 (-28.4%) | 免費增值、免費試用、付費、免費 | 美國 | 4.3 | 比較 |
| 6 | Tidio | tidio.com | 52.73萬 | -3.62萬 (-6.4%) | 免費增值 | 美國 | 4.4 | 比較 |
| 7 | Chaport | chaport.com | 145.89萬 | 82.5萬 (+130.1%) | 免費增值 | 中國香港特別行政區 | 4.3 | 比較 |
| 8 | Kayako | kayako.com | 16.82萬 | 3758 (+2.3%) | 需聯絡報價 | 美國 | 4.3 | 比較 |
| 9 | Forethought | forethought.ai | 8.4萬 | -3.44萬 (-29.1%) | 需聯絡報價 | 美國 | 4.4 | 比較 |
| 10 | eesel AI | eesel.ai | 55.61萬 | 2.99萬 (+5.7%) | 免費增值、免費試用、付費、需聯絡報價 | 美國 | 4.3 | 比較 |
| 11 | Desku | desku.io | 1.36萬 | 9243 (+210.5%) | 免費試用、付費 | 印度 | 4.2 | 比較 |
| 12 | Help.center | help.center | 3.44萬 | 5057 (+17.3%) | 免費增值 | 巴西 | 4 | 比較 |

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
端到端解決客戶支援問題的 Agentic AI

Help.center is an AI-powered customer support platform that combines a hosted knowledge base, AI search, an AI chatbot widget, and a shared team inbox. Businesses get a branded yourcompany.help.center site plus a conversational assistant trained on their own articles and pages.
Help.center is an AI-powered customer support platform that combines a hosted knowledge base, AI search, an AI chatbot widget, and a shared team inbox. Businesses get a branded yourcompany.help.center site plus a conversational assistant trained on their own articles and pages.