
依功能與用途,為你挑選 12 款 Hiver 的替代工具。
| 排名 | 工具與標語 | 官方網域 | 每月造訪次數 | 月增幅 | 定價模式 |
|---|
| 主要市場 |
|---|
| 評分 |
|---|
| 比較 |
|---|
| ● | Hiver | hiverhq.com | 14.03萬 | -5.57萬 (-28.4%) | 免費增值、免費試用、付費、免費 | 美國 | 4.3 | 簡介 |
| 1 | Intercom | intercom.help | 276.45萬 | -17.05萬 (-5.8%) | 免費試用、付費 | 美國 | 4.7 | 比較 |
| 2 | Crisp | crisp.chat | 140.86萬 | 2.1萬 (+1.5%) | 免費試用、付費、需聯絡報價、免費 | 法國 | 4.6 | 比較 |
| 3 | Tidio | tidio.com | 52.73萬 | -3.62萬 (-6.4%) | 免費增值 | 美國 | 4.4 | 比較 |
| 4 | BoldDesk | bolddesk.com | 12.42萬 | -2.29萬 (-15.6%) | 免費試用、需聯絡報價 | 美國 | 4.3 | 比較 |
| 5 | Re:amaze | reamaze.com | 45.58萬 | 1.6萬 (+3.6%) | 免費試用、付費、需聯絡報價 | 美國 | 4.5 | 比較 |
| 6 | Pylon | usepylon.com | 28.49萬 | 1.65萬 (+6.1%) | 付費 | 美國 | 4.5 | 比較 |
| 7 | Respond.io | respond.io | 160.68萬 | -15.23萬 (-8.7%) | 免費增值 | 馬來西亞 | 4.5 | 比較 |
| 8 | Kommunicate | kommunicate.io | 5.96萬 | -1.13萬 (-15.9%) | 免費試用、付費、需聯絡報價 | 印度 | 4.3 | 比較 |
| 9 | Kayako | kayako.com | 16.82萬 | 3758 (+2.3%) | 需聯絡報價 | 美國 | 4.3 | 比較 |
| 10 | Forethought | forethought.ai | 8.4萬 | -3.44萬 (-29.1%) | 需聯絡報價 | 美國 | 4.4 | 比較 |
| 11 | Unthread | unthread.io | 2.7萬 | -7692 (-22.2%) | 免費試用、付費、需聯絡報價 | 美國 | 4.4 | 比較 |
| 12 | tawk.to | tawk.to | 572.68萬 | -8.62萬 (-1.5%) | 免費增值 | 美國 | 4.3 | 比較 |


Centralized messaging inbox that unites social channels and WhatsApp chats, but lacks Hiver's deep Google Workspace integration.
Centralized messaging inbox that unites social channels and WhatsApp chats, but lacks Hiver's deep Google Workspace integration.
Customer service automation platform with strong generative AI chat agents, but less polished for traditional email ticketing workflows.
Customer service automation platform with strong generative AI chat agents, but less polished for traditional email ticketing workflows.

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
專項更強端到端解決客戶支援問題的 Agentic AI