專項更強An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
專項更強An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
Gorgias 每月有 2,660,498 次造訪,月增率 +2.4%,定價模式為需聯絡報價。Mapify 每月有 491,737 次造訪,成長率 -10%,定價模式為免費增值。
| 面向/指標 | ![]() | ![]() |
|---|---|---|
| 官方網域 | gorgias.com | mapify.so |
| 定價模式 | 需聯絡報價 | 免費增值 |
| 每月造訪次數 | 266.05萬 (2,660,498) | 49.17萬 (491,737) |
| 月流量變化量 | +6.16萬 (+2.4%) | -5.46萬 (-10%) |
| 主要市場與市佔 | 🇺🇸 美國 (65.9%) | 🇯🇵 日本 (11.8%) |
| 每月直接造訪 | 206.6萬 | 21.47萬 |
| 使用者評分 | 4.7 | 4.4 |
| 支援平台 | 網站 | 網站 |

為電商品牌打造的對話式 AI 與客服工單系統
以超過十億次對話預訓練,並以商店即時訂單、客戶與商品資料為基礎,同時套用你的品牌語氣、政策與護欄規則。
電子郵件、聊天、簡訊、WhatsApp、Instagram、Facebook 與電話統一進入同一佇列,並對應同一客戶檔案。
真人客服與 AI 都能在工單內直接取消訂單、退款、發放折扣或追加銷售,無須切換工具。
訂單、客戶與商品資訊原生呈現在工單檢視中,另有 300 多款電商技術堆疊整合。

把 PDF、影片、網頁與錄音轉成結構化 AI 心智圖
拖入 PDF、YouTube 連結、網頁、Podcast、會議錄音、圖片或一段文字,幾秒內得到結構化心智圖。
針對文件或影片追問細節,並把答案直接加為心智圖上的新分支。
從節點跳回影片中的確切時間點,並有自動生成的完整逐字稿可對照。
以連結分享,或匯出為圖片、PDF、Markdown,還能把同一張圖切換成簡報投影片。
專項更強An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
專項更強An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
專項更強跨裝置的免費 AI PDF 編輯、轉換與閱讀工具

A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.

專項更強Tailored specifically for student study workflows with integrated flashcards and quizzes, rather than broad professional content summarization.
專項更強Tailored specifically for student study workflows with integrated flashcards and quizzes, rather than broad professional content summarization.
專項更強Connects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.