Hiver 每月有 140,328 次造訪，月增率 -28.4%，定價模式為免費增值、免費試用、付費、免費。TabSquare 每月有 6,243,849 次造訪，成長率 +13.1%，定價模式為需聯絡報價。
TabSquare is a restaurant technology platform that orchestrates the entire guest journey, from discovery to payment and loyalty. Its AI assistant Munchmate powers personalised recommendations and marketing that reaches diners before they arrive, while the Vibe digital menu reduces wait times and guides guests toward dishes they are likely to love. SmartPay closes the loop with faster in-store payments, and built-in CRM and data analytics turn every visit into insight that drives repeat business.
| 面向／指標 |  | |
|---|---|---|
| 官方網域 | hiverhq.com | tabsquare.com |
| 定價模式 | 免費增值、免費試用、付費、免費 | 需聯絡報價 |
| 每月造訪次數 | 14.03萬 (140,328) | 624.38萬 (6,243,849) |
| 月流量變化量 | -5.57萬 (-28.4%) | +72.18萬 (+13.1%) |
| 主要市場與市佔 | 🇺🇸 美國 (51.4%) | 🇹🇼 台灣 (38%) |
| 每月直接造訪 | 9.46萬 | 523.99萬 |
| 使用者評分 | 4.3 | 4.3 |
| 支援平台 | 網站 | 網站 |
團隊與 AI 協同解決客戶問題的代理式客服平台
在一個工作區處理郵件、聊天、Slack、Teams、語音、WhatsApp 和幫助中心，並為留在 Gmail 的團隊提供共享收件匣。
AI 跨歷史對話、文件、已連接系統和程式碼庫調查問題，撰寫有脈絡的回覆，並在獲准後執行操作。
定義 AI 如何解決複雜的多步請求，跨全渠道部署，並在上線前用真實情境測試表現。
AI 分析已解決工單，發現幫助中心的內容缺口，並將已驗證的解決方案轉化為新文章，保持文件即時更新。
TabSquare is a restaurant technology platform that orchestrates the entire guest journey, from discovery to payment and loyalty. Its AI assistant Munchmate powers personalised recommendations and marketing that reaches diners before they arrive, while the Vibe digital menu reduces wait times and guides guests toward dishes they are likely to love. SmartPay closes the loop with faster in-store payments, and built-in CRM and data analytics turn every visit into insight that drives repeat business.
Delivers personalised dish recommendations, pre-arrival discovery and automated marketing that turns first-time diners into returning guests.
A scan-to-view menu with vibrant reels of signature dishes and smart recommendations that reduce wait times by an estimated 25% and lift average bill value by around 15%.
In-store payment completed in a simple tap, speeding up table turns by roughly 24% while removing friction from the end of the meal.
Captures guest data and ordering behaviour across every visit, powering loyalty programs and targeted campaigns from a unified customer profile.
專項更強由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。
專項更強由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。
Centralized messaging inbox that unites social channels and WhatsApp chats, but lacks Hiver's deep Google Workspace integration.
Centralized messaging inbox that unites social channels and WhatsApp chats, but lacks Hiver's deep Google Workspace integration.
專項更強整合支援、銷售與服務的 AI 客戶體驗平台
專注於餐旅業賓客體驗與自動化，但提供比 TabSquare 較不專門的餐廳點餐功能。
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
