
SpecialistCombines a full customer service helpdesk with native AI agents, but is significantly more expensive.
Chatbase records 396,383 monthly visits with -7% month-over-month growth and Freemium, Paid pricing. Ghostly Chat records 10 monthly visits with -97.4% growth and Freemium pricing.
Build a knowledge chatbot for your website in minutes, no code
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | chatbase.co | ghostly.chat |
| Pricing Model | Freemium, Paid | Freemium |
| Monthly Visits | 396.38K (396,383) | 10 (10) |
| MoM Traffic Delta | -29.99K (-7%) | -378 (-97.4%) |
| Primary Market & Share | 🇺🇸 United States (16%) | 🇪🇸 Spain (100%) |
| Direct Visits / mo | 249.18K | 4 |
| User Rating | 4.2 | 4.1 |
| Supported Platforms | Website | Website |

Build customer-facing AI agents for support, sales, and product guidance
Write instructions in plain language, choose a model, set guardrails, and connect the knowledge the agent is allowed to use.
Let agents look up orders, fetch invoices, create tickets, or trigger workflows, and reply with interactive components instead of plain text.
Publish one agent to a website chat bubble, help center, phone line, WhatsApp, email, and Slack without rebuilding it per channel.
Humans and agents work from the same conversation view, with context and history preserved when an issue escalates.
Build a knowledge chatbot for your website in minutes, no code
Connect your own OpenAI key for GPT-3.5, GPT-4 or GPT-4o so you control AI usage costs — Ghostly only charges for the bot infrastructure.
Upload PDF, text and Markdown files and add website URLs; you can revisit and change the files your bot is trained on at any time.
Shape exactly how your bot responds with a configurable system prompt, predefined responses and welcome messages.
Adjust the colour theme, logo and primary colours, and choose dark or light mode so the chatbot fits your website.

SpecialistCombines a full customer service helpdesk with native AI agents, but is significantly more expensive.
SpecialistAI-first customer support platform with a shared inbox built in

Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base

SpecialistProvides advanced conversational design and voice workflows, but requires more setup than turnkey embedding tools.
Offers similar multi-channel chatbot training on proprietary data, but with a lighter feature set.
Offers similar multi-channel chatbot training on proprietary data, but with a lighter feature set.

Custom AI support chatbots trained on your own website content
Custom AI support chatbots trained on your own website content

Provides enterprise-grade grounding with strict source citations, though with a different pricing and UI structure.
Provides enterprise-grade grounding with strict source citations, though with a different pricing and UI structure.

Managed platform for building and running AI agents that work in the background
Managed platform for building and running AI agents that work in the background

Build no-code AI agents and chatbots for WhatsApp and your website
Build no-code AI agents and chatbots for WhatsApp and your website

No-code AI agents for customer support and sales
Build a custom AI chatbot for your website in minutes - trained on your own data
Build a custom AI chatbot for your website in minutes - trained on your own data

No-code AI support agents that answer — and act — for your customers
No-code AI support agents that answer — and act — for your customers