
Offers an enterprise-grade customer support helpdesk with advanced AI agents, but lacks Stonly's signature step-by-step interactive guidance flows.

Manuel records 1,270 monthly visits with +32.2% month-over-month growth and Contact for Pricing pricing. Stonly records 171,488 monthly visits with -0.6% growth and Contact for Pricing pricing.

AI knowledge base that gives installers and service desks instant answers, with sources
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | manuel.chat | stonly.com |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 1.27K (1,270) | 171.49K (171,488) |
| MoM Traffic Delta | +309 (+32.2%) |
| -1.03K (-0.6%) |
| Primary Market & Share | 🇳🇱 Netherlands (100%) | 🇺🇸 United States (41.5%) |
|---|
| Direct Visits / mo | 549 | 103.4K |
|---|
| User Rating | 4.3 | 4.3 |
|---|
| Supported Platforms | Website | Website |
|---|

AI knowledge base that gives installers and service desks instant answers, with sources
Answers drawn from roughly 25,000 manuals spanning more than 85 brands, covering boilers, heat pumps, air conditioning, ventilation, charging points, solar panels and inverters.
Look up error codes, check parameter and settings values, and identify the exact part number needed, instead of digging through portal PDFs.
Every response carries the original technical source and page reference, so technicians can verify the advice before acting on it.
Manuel indexes past work orders, internal documents, technician tips and previously solved faults alongside manufacturer data.
Interactive knowledge that makes support answers faster and self-service actually work
Build step-by-step flows that branch on user answers so customers and agents reach the exact resolution for their situation instead of reading generic articles.
A conversational bot grounded in your verified knowledge answers customer questions, while Agent Assist summarises tickets, suggests resolution paths and drafts replies.
Native connections to Zendesk, Salesforce, Freshworks and ServiceNow put guides and AI answers inside the tools agents already use.
Versioning, review flows, scheduled publishing, content health, auto-translate, reusability snippets, access rights and pageview analytics keep large libraries consistent.

Offers an enterprise-grade customer support helpdesk with advanced AI agents, but lacks Stonly's signature step-by-step interactive guidance flows.


Free / Open-sourceAI-first customer service platform with a native AI agent for every conversation
#2
Free / Open-sourceAll-in-one customer messaging for live chat, chatbots, and self-service
#3Combines live chat, shared inbox, and AI support agents in an accessible package, but offers fewer interactive step-by-step guide builders than Stonly.

Provides a powerful AI-powered knowledge base with advanced semantic search, but focuses less on interactive guided troubleshooting trees.
Integrates deeply with corporate knowledge bases to resolve support tickets autonomously, but lacks Stonly's customer-facing interactive guide widgets.

Builds specialized AI support assistants from documentation files, but offers less robust visual step-by-step publishing tools than Stonly.

SpecialistAI support agent plus helpdesk built for ecommerce brands

Quickly trains custom AI support chatbots on website documentation and URLs, but lacks structured multi-step interactive troubleshooting guides.
Autonomous AI agents inside a complete help desk

Combines trainable support chatbots with an AI helpdesk for fast setup, but lacks Stonly's deep interactive knowledge authoring tools.

Deploys AI-powered knowledge bases and support chatbots easily, but lacks Stonly's advanced branching decision trees for customer self-service.
Free / Open-sourceAI-first customer service platform with a native AI agent for every conversation
Free / Open-sourceAll-in-one customer messaging for live chat, chatbots, and self-service
Combines live chat, shared inbox, and AI support agents in an accessible package, but offers fewer interactive step-by-step guide builders than Stonly.
Provides a powerful AI-powered knowledge base with advanced semantic search, but focuses less on interactive guided troubleshooting trees.
Integrates deeply with corporate knowledge bases to resolve support tickets autonomously, but lacks Stonly's customer-facing interactive guide widgets.
Builds specialized AI support assistants from documentation files, but offers less robust visual step-by-step publishing tools than Stonly.
SpecialistAI support agent plus helpdesk built for ecommerce brands
Quickly trains custom AI support chatbots on website documentation and URLs, but lacks structured multi-step interactive troubleshooting guides.
Autonomous AI agents inside a complete help desk
Combines trainable support chatbots with an AI helpdesk for fast setup, but lacks Stonly's deep interactive knowledge authoring tools.
Deploys AI-powered knowledge bases and support chatbots easily, but lacks Stonly's advanced branching decision trees for customer self-service.