CX Genie blends three things in one platform: an AI agent that answers customers automatically, a visual workflow builder for automation, and a helpdesk with live chat and ticket management for your human team. It is designed so AI and people work on the same conversations.

Does CX Genie have a free plan?

Yes. There is a permanent Free plan with 1 seat and 200 conversations per month covering the AI agent, workflows, live chat and help desk. Paid plans start at around $39.99 per month for the Starter tier and scale up through Team and Business tiers, with annual billing offering savings. Verify current rates on the official pricing page.

How does the AI learn about my business?

Your AI agent is trained on your own content such as product lists, FAQs and knowledge base articles, then refined automatically from previous conversations. It can also detect emotion and intent, collect leads and tag conversations without manual work.

Can conversations be handed over to human agents?

Yes. Rather than letting the bot guess, CX Genie routes complex or unanswered questions to a human agent and notifies them automatically, so customers experience one continuous conversation and your team stays in control.

What kinds of businesses use it?

It automates 24/7 multilingual replies, qualifies and routes leads, captures phone numbers and emails, and reports on team performance and CSAT. Customers commonly use it to replace several separate chatbots, ticketing and live chat tools with one platform.

Wie hoch sind der monatliche Traffic und der Wachstumstrend von CX Genie?

CX Genie erhält derzeit 7187 monatliche Besuche bei einer Traffic-Veränderung von +69 (+1 % Wachstumsrate) gegenüber dem Vormonat. Der wichtigste Quellmarkt ist Vietnam (69,9 % Anteil), einschließlich 2975 direkte Besuche/Monat und — organische Suchbesuche/Monat.

Ist CX Genie kostenlos? Welches Preismodell hat es?

CX Genie arbeitet mit einem Preismodell „Freemium“. CX Genie uses a freemium model with transparent published tiers. The Free plan includes 1 seat and 200 conversations per month with AI agent, workflow, live chat and help desk access. Paid plans move from Starter (about $39.99/month, 5 seats, 5,000 conversations) through Team (about $89.99/month, 15 seats, 15,000 conversations) to Business (about $249.99/month, unlimited seats, white label, 60,000 conversations), with annual billing saving up to around 16%. Enterprise pricing with SAML SSO, custom AI training and a 99.9% SLA is available on request. Confirm current numbers on the official pricing page. Zu den unterstützten Abrechnungs- und Checkout-Plattformen gehören: nicht aufgeführt.

CX Genie — KI-Tool Traffic (7187/Monat), Preise, API & Alternativen

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CX Genie — KI-Tool Traffic (7187/Monat), Preise, API & Alternativen | Open AI Tools

Top 12 Alternativen und Wettbewerber zu CX Genie

Direkter Telemetrievergleich konkurrierender KI-Tools in derselben Hauptkategorie

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Rang	KI-Tool	Monatliche Besuche	MoM-Wachstum	Anteil direkter Zugriffe	Preise	Direktvergleich
●	CX Genie	7187	+1 %	41% direkt	Freemium	Aktuell
1	Crisp	1,41 Mio.	+1,5 %	82% direkt	Kostenlose Testversion, Kostenpflichtig, Preise auf Anfrage, Kostenlos	vs Crisp
2	Kommunicate	59.582	-15,9 %	40% direkt	Kostenlose Testversion, Kostenpflichtig, Preise auf Anfrage	vs Kommunicate
3	tawk.to	5,73 Mio.	-1,5 %	69% direkt	Freemium	vs tawk.to
4	Chaport	1,46 Mio.	+130,1 %	75% direkt	Freemium	vs Chaport
5	Chatling	52.664	-15,3 %	52% direkt	Freemium	vs Chatling
6	Botnoi Chatbot	82.620	-24 %	39% direkt	Freemium	vs Botnoi Chatbot