Botmaker 每月有 949,155 次造訪，月增率 -3.4%，定價模式為免費增值、需聯絡報價。Shulex VOC (Solvea) 每月有 12,710 次造訪，成長率 -54.9%，定價模式為免費試用、付費。
為 WhatsApp、電子郵件、語音等所有客戶管道打造自主 AI 代理。
Solvea (formerly Shulex VOC) is an AI customer service platform for global brands. It combines AI chat and voice agents, a shared helpdesk, and consumer-insights tools that mine Amazon reviews for VOC data, connecting customer conversations with growth research.
| 面向／指標 | | |
|---|---|---|
| 官方網域 | botmaker.com | shulex.com |
| 定價模式 | 免費增值、需聯絡報價 | 免費試用、付費 |
| 每月造訪次數 | 94.92萬 (949,155) | 1.27萬 (12,710) |
| 月流量變化量 | -3.29萬 (-3.4%) | -1.55萬 (-54.9%) |
| 主要市場與市佔 | 🇦🇷 阿根廷 (51.5%) | 🇺🇸 美國 (46.7%) |
| 每月直接造訪 | 70.66萬 | 5744 |
| 使用者評分 | 4.6 | 4.2 |
| 支援平台 | 網站 | 網站 |
為 WhatsApp、電子郵件、語音等所有客戶管道打造自主 AI 代理。
由大型語言模型驅動的代理不僅回答問題，還能理解需求、擬定計畫並執行訂單查詢、催收等實際流程。
同一平台內提供面向 WhatsApp 與社群訊息、電子郵件分類與回覆，以及撥入撥出電話的多種專門代理。
在單一工作區連接 WhatsApp、Instagram、Facebook Messenger、TikTok、Telegram、Slack、Teams、網頁聊天與 Apple Messages for Business。
真人主控台可隨時介入任何對話，儀表板與分析功能追蹤訊息量、解決率與滿意度。
Solvea (formerly Shulex VOC) is an AI customer service platform for global brands. It combines AI chat and voice agents, a shared helpdesk, and consumer-insights tools that mine Amazon reviews for VOC data, connecting customer conversations with growth research.
AI agents resolve pre-sales, order and after-sales questions across chat, email, live chat and social channels.
Answer and make calls, handle multilingual requests, route in real time and automatically log a summary of every call.
Unify messages from every channel into one inbox where AI and human agents coordinate and collaborate on service work.
Mine Amazon reviews and social channels for sentiment, competitive and product insights to inform growth decisions.
與 Salesforce CRM 工作流程深度整合以支援企業級客服，但若用於簡單的獨立聊天機器人部署則顯得過於繁複。
與 Salesforce CRM 工作流程深度整合以支援企業級客服，但若用於簡單的獨立聊天機器人部署則顯得過於繁複。
面向 B2C 的 AI 客戶對話平台，規模化處理訊息互動
整合支援、銷售與服務的 AI 客戶體驗平台
Easier e-commerce helpdesk integration and live chat, but less flexible autonomous agent workflows across diverse communication channels.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
