專項更強由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。
專項更強由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。

SiteGPT is a no-code platform for building AI customer-support chatbots that answer visitor questions using your own website pages, documents and help content. It scans your sources, keeps the knowledge base refreshed on a schedule, and hands tricky conversations to human agents through integrations with tools like Slack, Crisp and Zendesk.
| 面向/指標 | ![]() | ![]() |
|---|---|---|
| 官方網域 | botmaker.com | sitegpt.ai |
| 定價模式 | 免費增值、需聯絡報價 | 免費試用、付費、需聯絡報價 |
| 每月造訪次數 | 94.92萬 (949,155) | 16.46萬 (164,579) |
| 月流量變化量 | -3.29萬 (-3.4%) | -2.91萬 (-15%) |
| 主要市場與市佔 | 🇦🇷 阿根廷 (51.5%) | 🇮🇳 印度 (20.1%) |
| 每月直接造訪 | 70.66萬 | 5.48萬 |
| 使用者評分 | 4.6 | 4.3 |
| 支援平台 | 網站 | 網站 |

為 WhatsApp、電子郵件、語音等所有客戶管道打造自主 AI 代理。
由大型語言模型驅動的代理不僅回答問題,還能理解需求、擬定計畫並執行訂單查詢、催收等實際流程。
同一平台內提供面向 WhatsApp 與社群訊息、電子郵件分類與回覆,以及撥入撥出電話的多種專門代理。
在單一工作區連接 WhatsApp、Instagram、Facebook Messenger、TikTok、Telegram、Slack、Teams、網頁聊天與 Apple Messages for Business。
真人主控台可隨時介入任何對話,儀表板與分析功能追蹤訊息量、解決率與滿意度。

SiteGPT is a no-code platform for building AI customer-support chatbots that answer visitor questions using your own website pages, documents and help content. It scans your sources, keeps the knowledge base refreshed on a schedule, and hands tricky conversations to human agents through integrations with tools like Slack, Crisp and Zendesk.
Build the knowledge base from a website, sitemap, YouTube video or channel, Notion, Google Drive, Dropbox, OneDrive, Box or GitHub, or upload CSV, TXT, PDF, DOCX, PPTX and Markdown files up to 25 MB each.
Refresh content monthly, weekly or daily depending on your plan, or trigger a manual re-train from the dashboard whenever your documentation changes.
Visitors can move to a live agent in one click, and the bot collects contact details from interested prospects so your team can follow up.
Daily trends, an engagement funnel, AI-classified topics and outcomes, CSV export plus a Monday email with top topics and unanswered questions you can fix in one click.
專項更強由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。
專項更強由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。

Better unified multi-channel team inbox for human agents, but less advanced native generative AI voice capabilities.
Better unified multi-channel team inbox for human agents, but less advanced native generative AI voice capabilities.

專項更強Provides an all-in-one customer service suite with built-in ticketing, but chatbot customization is less specialized than SiteGPT.
提供與技術文件和開發者支援 wiki 的絕佳整合,但現成的即時對話整合功能較少。

Glassix 是一個 AI 原生聯絡中心,把自主 AI 代理部署到每個客戶渠道。它統一訊息與語音,端到端解決諮詢,並為團隊提供監管、分析與質檢工具。
