專項更強An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
專項更強An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
Capable 每月有 11 次造訪,月增率 -99.1%,定價模式為需聯絡報價。Gorgias 每月有 2,660,498 次造訪,成長率 +2.4%,定價模式為需聯絡報價。
| 面向/指標 | ![]() | ![]() |
|---|---|---|
| 官方網域 | thecapable.io | gorgias.com |
| 定價模式 | 需聯絡報價 | 需聯絡報價 |
| 每月造訪次數 | 11 (11) | 266.05萬 (2,660,498) |
| 月流量變化量 | -1157 (-99.1%) | +6.16萬 (+2.4%) |
| 主要市場與市佔 | 🇵🇭 菲律賓 (100%) | 🇺🇸 美國 (65.9%) |
| 每月直接造訪 | 5 | 206.6萬 |
| 使用者評分 | 4.2 | 4.7 |
| 支援平台 | 網站 | 網站 |

為複雜理賠與服務流程打造的託管式 AI 客服代理
代理圍繞你的合約條款、除外責任、限額與營運規則建構,而非套用通用提示詞。
串接 Zoho Desk、Zoho CRM、Salesforce、Warranty One、RingCentral 等平台,讓代理在既有流程內運作。
在提出賠付方案前,先完成通話轉錄、承保檢核、賠付估算與原廠保固分析。
產生有憑據的客戶回覆,由理賠專員審核、修改後送出。

為電商品牌打造的對話式 AI 與客服工單系統
以超過十億次對話預訓練,並以商店即時訂單、客戶與商品資料為基礎,同時套用你的品牌語氣、政策與護欄規則。
電子郵件、聊天、簡訊、WhatsApp、Instagram、Facebook 與電話統一進入同一佇列,並對應同一客戶檔案。
真人客服與 AI 都能在工單內直接取消訂單、退款、發放折扣或追加銷售,無須切換工具。
訂單、客戶與商品資訊原生呈現在工單檢視中,另有 300 多款電商技術堆疊整合。
專項更強An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
專項更強An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.

A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.

Runable is a general-purpose AI agent for building, running and growing a business. Describe what you need and it produces websites, slide decks, reports, documents, images and videos, then connects to the tools you already use so the work keeps moving.
專項更強Connects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.


專項更強An AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.