Gorgias 每月有 2,660,498 次造訪，月增率 +2.4%，定價模式為需聯絡報價。Poly 每月有 724 次造訪，成長率 -71.5%，定價模式為需聯絡報價。
Poly is an intelligent file browser and cloud hosting service that lets you search, chat with, summarize and generate from your own files using AI, with desktop sync and flexible view modes.
| 面向／指標 |  | |
|---|---|---|
| 官方網域 | gorgias.com | withpoly.com |
| 定價模式 | 需聯絡報價 | 需聯絡報價 |
| 每月造訪次數 | 266.05萬 (2,660,498) | 724 (724) |
| 月流量變化量 | +6.16萬 (+2.4%) | -1818 (-71.5%) |
| 主要市場與市佔 | 🇺🇸 美國 (65.9%) | 🇪🇸 西班牙 (81.7%) |
| 每月直接造訪 | 206.6萬 | 295 |
| 使用者評分 | 4.7 | 4.2 |
| 支援平台 | 網站 | 網站 |
為電商品牌打造的對話式 AI 與客服工單系統
以超過十億次對話預訓練，並以商店即時訂單、客戶與商品資料為基礎，同時套用你的品牌語氣、政策與護欄規則。
電子郵件、聊天、簡訊、WhatsApp、Instagram、Facebook 與電話統一進入同一佇列，並對應同一客戶檔案。
真人客服與 AI 都能在工單內直接取消訂單、退款、發放折扣或追加銷售，無須切換工具。
訂單、客戶與商品資訊原生呈現在工單檢視中，另有 300 多款電商技術堆疊整合。
Poly is an intelligent file browser and cloud hosting service that lets you search, chat with, summarize and generate from your own files using AI, with desktop sync and flexible view modes.
Find files by image, concept, phrase, color, face or content similarity, and search inside documents and media for the exact page, paragraph or clip.
Ask questions about your files and get answers, summaries and transcriptions, with long-context reading across thousands of files in one conversation.
Store, browse and organize files with Feed, Grid, Icon, Tree, Column and Gallery views, automatic tagging and full version history.
Access and sync Poly files through your local file system, with both web and desktop apps working offline until changes sync.
專項更強An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
專項更強An enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
A unified customer conversation platform bringing multi-channel messaging and AI agents into a single collaborative team inbox.
An omnichannel customer support platform providing shared inboxes, helpdesks, and no-code AI chat agents for growing businesses.
一份訂閱，多種 AI 模型——聊天、搜尋、分析檔案與連結
專項更強Connects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
專項更強An AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
