與 Salesforce CRM 工作流程深度整合以支援企業級客服,但若用於簡單的獨立聊天機器人部署則顯得過於繁複。
與 Salesforce CRM 工作流程深度整合以支援企業級客服,但若用於簡單的獨立聊天機器人部署則顯得過於繁複。

Hubtype is an enterprise agentic CX platform for building, deploying and managing AI agents on WhatsApp, Instagram, Messenger and webchat — covering sales, customer service, marketing and internal support operations.
| 面向/指標 | ![]() | ![]() |
|---|---|---|
| 官方網域 | botmaker.com | hubtype.com |
| 定價模式 | 免費增值、需聯絡報價 | 需聯絡報價 |
| 每月造訪次數 | 94.92萬 (949,155) | 1.41萬 (14,076) |
| 月流量變化量 | -3.29萬 (-3.4%) | +201 (+1.4%) |
| 主要市場與市佔 | 🇦🇷 阿根廷 (51.5%) | 🇮🇳 印度 (24.8%) |
| 每月直接造訪 | 70.66萬 | 5653 |
| 使用者評分 | 4.6 | 4.3 |
| 支援平台 | 網站 | 網站 |

為 WhatsApp、電子郵件、語音等所有客戶管道打造自主 AI 代理。
由大型語言模型驅動的代理不僅回答問題,還能理解需求、擬定計畫並執行訂單查詢、催收等實際流程。
同一平台內提供面向 WhatsApp 與社群訊息、電子郵件分類與回覆,以及撥入撥出電話的多種專門代理。
在單一工作區連接 WhatsApp、Instagram、Facebook Messenger、TikTok、Telegram、Slack、Teams、網頁聊天與 Apple Messages for Business。
真人主控台可隨時介入任何對話,儀表板與分析功能追蹤訊息量、解決率與滿意度。

Hubtype is an enterprise agentic CX platform for building, deploying and managing AI agents on WhatsApp, Instagram, Messenger and webchat — covering sales, customer service, marketing and internal support operations.
Purpose-built agents for sales, customer service and marketing talk to customers at scale, plus team-side agents for copilot assistance, data capture, QA and analytics, all coordinated by a central orchestrator.
A visual, no-code editor for designing conversation journeys, decision logic and interactive elements that push bot completion rates higher than plain text menus.
One place to manage every conversation, with human handover when an AI agent reaches its limit, so customers never fall into a dead end.
Conversation analytics show where customers get stuck and which flows convert, so you can tune automation against real outcomes rather than guesswork.
與 Salesforce CRM 工作流程深度整合以支援企業級客服,但若用於簡單的獨立聊天機器人部署則顯得過於繁複。
與 Salesforce CRM 工作流程深度整合以支援企業級客服,但若用於簡單的獨立聊天機器人部署則顯得過於繁複。
免費 / 開源面向 B2C 的 AI 客戶對話平台,規模化處理訊息互動
整合支援、銷售與服務的 AI 客戶體驗平台

Easier e-commerce helpdesk integration and live chat, but less flexible autonomous agent workflows across diverse communication channels.

免費 / 開源把 WhatsApp、Instagram、Messenger、Telegram 與網頁聊天收進同一個共享收件匣,並疊加 AI 代理。