
涵蓋 459 類工作流程,透過流量估算、產品功能與替代方案協助選擇。
“Knowledge Base”·866 個結果
重新開始




面向文件、SOP 與自助服務支援的 AI 知識庫軟體



Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.


The Drive AI 是一款 AI 檔案助手,依內容讀取文件、自動整理,並能在數千份檔案中回答問題——無論是在自有工作區,或直接在 Drive、OneDrive、SharePoint 與 Dropbox 內。
The Drive AI 是一款 AI 檔案助手,依內容讀取文件、自動整理,並能在數千份檔案中回答問題——無論是在自有工作區,或直接在 Drive、OneDrive、SharePoint 與 Dropbox 內。

會自我更新的 AI 文件、知識庫與 API 參考

把企業文件變成 Slack 即時解答的 AI 應答代理

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.


HQ is a shared company brain that sits underneath your AI tools. Instead of every teammate prompting Claude Code, Codex, Cursor, or ChatGPT from scratch, HQ holds one working directory of company knowledge, reusable skills, and workflows that all of them read from. Prompts become slash commands, commands sync across the team, and knowledge compounds as decisions, docs, and playbooks accumulate. On top of that core, HQ adds bots in Slack and email, app deployment, a secrets manager, and an MCP connection that brings company memory into chat tools.
HQ is a shared company brain that sits underneath your AI tools. Instead of every teammate prompting Claude Code, Codex, Cursor, or ChatGPT from scratch, HQ holds one working directory of company knowledge, reusable skills, and workflows that all of them read from. Prompts become slash commands, commands sync across the team, and knowledge compounds as decisions, docs, and playbooks accumulate. On top of that core, HQ adds bots in Slack and email, app deployment, a secrets manager, and an MCP connection that brings company memory into chat tools.

Help.center is an AI-powered customer support platform that combines a hosted knowledge base, AI search, an AI chatbot widget, and a shared team inbox. Businesses get a branded yourcompany.help.center site plus a conversational assistant trained on their own articles and pages.
Help.center is an AI-powered customer support platform that combines a hosted knowledge base, AI search, an AI chatbot widget, and a shared team inbox. Businesses get a branded yourcompany.help.center site plus a conversational assistant trained on their own articles and pages.
