
涵蓋 459 類工作流程,透過流量估算、產品功能與替代方案協助選擇。
“Customer intelligence”·2,000 個結果
重新開始



整合支援、銷售與服務的 AI 客戶體驗平台

Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
Solvea (formerly Shulex VOC) is an AI customer service platform for global brands. It combines AI chat and voice agents, a shared helpdesk, and consumer-insights tools that mine Amazon reviews for VOC data, connecting customer conversations with growth research.
Solvea (formerly Shulex VOC) is an AI customer service platform for global brands. It combines AI chat and voice agents, a shared helpdesk, and consumer-insights tools that mine Amazon reviews for VOC data, connecting customer conversations with growth research.


由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。
由 Salesforce Data 360 與 Atlas 驅動的自主企業級 AI agent 與 CRM 智慧。

把 WhatsApp、Instagram、Messenger、Telegram 與網頁聊天收進同一個共享收件匣,並疊加 AI 代理。


unitQ is an AI platform that scores every customer conversation — human or AI agent, across chat, voice, email, SMS, reviews, surveys, and social — against your own quality standards. It surfaces process failures, compliance issues, and recurring product problems in real time so support, product, and CX teams can act on them.
unitQ is an AI platform that scores every customer conversation — human or AI agent, across chat, voice, email, SMS, reviews, surveys, and social — against your own quality standards. It surfaces process failures, compliance issues, and recurring product problems in real time so support, product, and CX teams can act on them.

預測流失並挖掘增購機會的 AI 客戶成功平台

Typewise is an AI customer experience platform that runs AI agents resolving support requests end to end across email, chat, WhatsApp, and social, set up and improved in plain language by an AI operator called Nova.

以代理式 AI 找出 CSAT 與流失背後根因的客戶之聲分析平台

ZEPIC is an AI-infused customer engagement and marketing automation platform that unifies customer data and channels like Email, WhatsApp, Instagram, and SMS for personalized, automated campaigns.

把互動轉化為留存的零程式碼社群平台


